Fleur

A bouquet preview app Fleur is a perfect platform for people who want to create their creative bouquets in an engaging way for their lovers or themselves. We also provide an option to choose from our collection of ready flower bouquets, which saves you time.

Company

Bikemap

Role

Product Designer

Year

2023

Process

Problem:

• Create the visualisation of customer order to make awareness of what they will get.

• Allow creating unique custom bouquets.

Goal:

• Create the bouquet preview app for users who wants a creative and interactive way of ordering flowers.

From very beginning I conducted couple of Interviews with participants from different ages and occupations to get to know about theirs experience of ordering and customizing the product. I created the empathy map to see the full picture. The research revealed some interesting insights, that the customers were struggling a little bit with text sizing. It was too small and not very accessible, because also there wasn't so much white space in between.

In the summery of discovery I found out some major pain points:

  1. Engagement - Lack of attraction and poor design with overloaded screen make people leave the page.
  2. Time - People, who just want to make an order, do not want to go through the complicated flow.
  3. Accessibility - The font size and white space wasn't accessible for some group of people.

Talking to the users is always the best way to create your product empathising the user centred  strategy.

Outcome

The app Fleur shows empathy to its customers by easy navigation with options that can meet the wishes of our customers. Every element is functional, and the general flow is very engaging.

During the whole process of creating the Fleur app, I was able to try myself in totally new areas like User Interviews or Usability study, which had a huge impact on shaping my project.

Other work

Want to create something awesome? Drop me an email.

→ xenia.tracenco@gmail.com